Frequently Asked Questions
ISO – In Store Only – is a platform that helps you discover in-store deals, special offers, events and loyalty rewards from local businesses. You can use ISO to find offers from restaurants, cafes, pubs, bars, retailers, services and more.
No. ISO is free for consumers to use. You can browse businesses, discover deals and check what’s happening locally without paying a membership or subscription fee.
Search ISO by your location, suburb, postcode or business category to see deals and offers available near you. You can also browse individual businesses to see their current offers and events.
ISO can feature restaurants, cafes, pubs, bars, retail stores, supermarkets, health and beauty businesses, fitness providers, professional services, entertainment venues, markets, events and many other local businesses.
Deals can include percentage discounts, fixed-price specials, happy hours, meal offers, limited-time promotions, loyalty rewards, event specials, clearance offers and Flash Deals. Offers will vary by business and availability.
No. You can access ISO through the website on your phone, tablet or computer. You can add the ISO App to your mobile homepage by “Installing ISO” and follow the simple prompts.
Participating businesses may offer digital loyalty rewards through ISO’s loyalty services. Depending on the business, you may get percentage discounts, collect stamps or points and then redeem a reward such as a free item, discount or special offers. Each business sets its own loyalty conditions. Some may be via other Discount Platforms.
It depends on the offer. Some businesses may ask you to show the deal on your phone, quote an offer, scan a code, provide / confirm a Booking Code or follow another redemption method. Always check the individual deal before visiting or ordering.
A Flash Deal is a short-term offer that may only be available for a limited number of hours or while stock lasts. Flash Deals are ideal for finding last-minute bargains, including food specials, unsold stock, available appointments or other time-sensitive offers.
Where notifications are available and you choose to enable them, ISO may alert you to relevant deals, Flash Deals, events or offers from businesses or locations you follow. You remain in control of the notifications you choose to receive.
ISO is primarily about offers connected with physical businesses and in-store experiences. Unless an offer specifically says otherwise, assume the deal must be redeemed at the participating business.
Every deal can have its own start date, expiry date, trading-hour restriction or availability limit. Some offers may run for weeks, while Flash Deals may only last an hour or two up to 48 hours. Check the deal details before visiting.
Yes. Some offers may be limited by stock, capacity, booking availability or other conditions. A business may also need to change or withdraw an offer. Checking the current deal details before travelling is recommended.
Some offers may require a booking while others may be available to walk-in customers. The individual deal should explain any booking requirements, eligible times or other conditions.
The participating business provides and honours its own deal. ISO helps consumers discover and access the offer. Prices, availability, redemption requirements and other conditions are determined by the participating business.
First, show the business the current ISO offer and check its dates, times and conditions. If you believe the offer is still valid and there is a problem, contact ISO with the business name and details of the deal so the issue can be reviewed.
ISO helps consumers discover reasons to visit physical businesses. By choosing an ISO offer and visiting participating businesses, you can save money while supporting local retailers, hospitality venues and service providers.
Simply open ISO, search your area or choose a category, find an offer you like, check the conditions and visit the participating business. Install the ISO to your mobile Homescreen. It’s designed to make discovering local deals simple.
