TERMS OF USE
InStoreOnly.com.au
Last updated: [12 May 2026]
Welcome to InStoreOnly.com.au (“InStoreOnly”, “we”, “our”, or “us”).
These Terms of Use govern your access to and use of the InStoreOnly website and services. By using this website, you agree to these Terms.
If you do not agree, you must not use this website.
- About InStoreOnly
InStoreOnly.com.au is an online platform that allows retailers to promote short-term in-store offers and allows users to discover local deals intended to encourage physical store visits.
InStoreOnly:
- does not sell products
• does not supply services listed by retailers
• is not a party to transactions between retailers and customers
Retailers are solely responsible for the offers they publish.
- Eligibility
You must be at least 16 years old to use this website.
Retailers submitting offers must be authorised to represent their business.
- Use of the Website
You agree not to:
- misuse the website
• interfere with its operation
• submit false or misleading information
• attempt unauthorised access to systems
• copy or reproduce content without permission
• post unlawful or deceptive offers
We may suspend or terminate access if misuse occurs.
- Retailer Listings
Retailers are responsible for ensuring that:
- all offer details are accurate
• offers are honoured as advertised
• pricing is correct
• stock availability statements are truthful
• offer expiry dates are correct
• promotions comply with Australian Consumer Law
InStoreOnly does not guarantee that offers will remain available.
Offers may change or end without notice.
- Offer Availability
All offers displayed on the platform:
- are limited-time promotional opportunities
• may be limited by quantity
• may be withdrawn by retailers
• may vary between store locations
Users should confirm availability with the retailer at the time of visit.
- No Guarantee of Savings or Availability
While InStoreOnly promotes discounted offers, we do not guarantee:
- availability of stock
• accuracy of pricing
• retailer participation
• savings outcomes
Retailers control their own promotions.
- User Responsibility
Users are responsible for:
- verifying offer conditions
• confirming trading hours
• checking availability before visiting stores
Travel decisions are made at the user’s own discretion.
- Platform Role
InStoreOnly acts as:
an advertising and discovery platform only
We do not:
- process purchases
• hold inventory
• manage transactions
• guarantee retailer conduct
Any purchase agreement exists solely between the customer and retailer.
- Intellectual Property
All content on this website, including:
- logos
• design
• branding
• layout
• platform features
• written content
is owned by InStoreOnly unless otherwise stated.
You may not reproduce or distribute material without permission.
Retailers retain ownership of their submitted content.
By submitting listings, retailers grant InStoreOnly permission to display promotional content on the platform.
- Accuracy of Information
We aim to keep information current and accurate.
However, we do not guarantee that listings are error-free or up to date at all times.
Retailers may update or remove offers at any time.
- Limitation of Liability
To the extent permitted by law, InStoreOnly is not liable for:
- retailer behaviour
• withdrawn offers
• pricing errors
• unavailable stock
• travel decisions made by users
• indirect or consequential loss
Nothing in these Terms excludes rights under Australian Consumer Law.
- Third-Party Links
Listings may contain links to retailer websites or third-party services.
We are not responsible for those external services.
- Suspension or Termination
We may suspend or remove:
- user accounts
• retailer listings
• offers
• website access
if Terms are breached.
We may also remove content at our discretion.
- Changes to the Platform
We may:
- modify features
• update services
• change pricing
• adjust listing formats
without prior notice.
- Privacy
Use of this website is also governed by our Privacy Policy available at:
www.instoreonly.com.au/privacy-policy
- Governing Law
These Terms are governed by the laws of New South Wales, Australia.
Users agree to submit to the jurisdiction of the courts of New South Wales.
- Contact
For questions regarding these Terms, contact:
RETAILER LISTING TERMS & OFFER RULES
InStoreOnly.com.au
Last updated: [12 May 2026]
These Retailer Listing Terms & Offer Rules apply to businesses (“Retailers”) who publish promotional offers on InStoreOnly.com.au (“InStoreOnly”, “we”, “our”, or “us”).
By submitting an offer listing, you agree to comply with these Terms.
- Purpose of the Platform
InStoreOnly allows Retailers to promote short-term in-store offers designed to encourage physical store visits.
Retailers remain fully responsible for the offers they publish and honour.
InStoreOnly acts only as an advertising and discovery platform.
- Accuracy of Offer Information
Retailers must ensure all listing details are accurate and complete, including:
- offer description
• price
• availability conditions
• trading location
• expiry dates
• stock limits (if applicable)
• redemption conditions
Offers must not be misleading or deceptive under Australian Consumer Law.
- Honouring Advertised Offers
Retailers agree to honour all published offers during the stated offer period, subject to clearly stated limitations such as:
- limited quantity
• limited hours
• selected products only
• specific store location
If limitations apply, they must be clearly included in the listing.
- Limited Stock Offers
If an offer is limited by quantity, Retailers must:
- clearly state the limitation
• ensure reasonable availability during the promotion period
• remove or update the offer promptly once exhausted
Example acceptable wording:
“First 25 customers only”
Example unacceptable wording:
“Limited stock” (without explanation)
- Staff Awareness Requirement
Retailers must ensure store staff are aware of all active InStoreOnly offers before they go live.
Retailers are responsible for internal communication to avoid customer confusion or refusal at point of redemption.
- Offer Duration Rules
Offers may be published for short promotional periods only.
Typical offer duration:
1 to 7 days
Retailers must ensure offers are removed or updated if extended beyond their original timeframe.
- Store Location Requirements
Offers must:
- be redeemable in-store
• apply to the listed store location
• not require online purchase
InStoreOnly is intended to promote physical store visits.
Online-only offers are not permitted unless explicitly approved.
- Pricing Integrity
Retailers must ensure:
- advertised discounts are genuine
• original pricing is accurate
• promotional pricing complies with Australian Consumer Law
False discount representations are not permitted.
Examples not permitted:
inflated “was” pricing
misleading percentage savings
unclear conditions affecting eligibility
- Prohibited Offers
Retailers must not publish offers that:
- breach Australian Consumer Law
• promote illegal products or services
• contain misleading claims
• involve unsafe products
• require hidden conditions
• require mandatory unrelated purchases unless clearly disclosed
InStoreOnly may remove such listings without notice.
- Updating or Removing Offers
Retailers must promptly update or remove offers if:
- stock becomes unavailable
• trading conditions change
• pricing errors occur
• the promotion ends early
Retailers can request removal through the platform or by contacting support.
- Customer Experience Expectations
Retailers agree to make reasonable efforts to ensure customers redeeming offers:
- are treated fairly
• receive the advertised promotion
• are not subject to undisclosed conditions
InStoreOnly reserves the right to remove Retailers who repeatedly generate complaints.
- Use of Retailer Content
By submitting a listing, Retailers grant InStoreOnly permission to:
- publish offer details
• display business name and location
• promote the listing across digital channels
• feature the offer in marketing materials
Retailers retain ownership of their business information.
- Platform Moderation Rights
InStoreOnly may:
- edit formatting
• correct obvious errors
• remove listings
• suspend Retailer access
where necessary to maintain platform quality.
- Early Pilot Participation
During launch-stage pilot periods:
- listing availability may be limited
• promotional placement may vary
• participation may be selective
Pilot participation does not guarantee ongoing placement.
- Listing Fees (If Applicable)
Where listing fees apply:
- fees relate to advertising placement only
• fees do not guarantee customer traffic
• fees are non-refundable once a listing goes live
Pilot launch offers may be provided free of charge at our discretion.
- Retailer Responsibility for Compliance
Retailers are responsible for ensuring promotions comply with:
- Australian Consumer Law
• pricing regulations
• local trading regulations
• licensing requirements (where applicable)
- Removal from Platform
InStoreOnly may remove Retailers who:
- repeatedly fail to honour offers
• publish misleading promotions
• generate customer complaints
• breach these Terms
Removal may occur without notice where necessary.
- Changes to These Terms
We may update these Terms from time to time.
Updated versions will be published at:
Continued use of the platform constitutes acceptance of updated Terms.
- Contact
Retailer support enquiries:
ACCEPTABLE OFFER POLICY
InStoreOnly.com.au
Retailer Quick Guide
Last updated: [Insert Date]
Purpose of This Policy
InStoreOnly promotes short-term in-store offers designed to bring customers into physical retail locations.
This guide explains what types of offers work best on the platform and what types of offers are not permitted.
Retailers are responsible for ensuring all promotions comply with Australian Consumer Law.
- What Makes a Strong InStoreOnly Offer
The best-performing offers are:
- simple
• time-limited
• clearly discounted
• easy to redeem
• available immediately
• understandable in seconds
Think of your offer as a “door-opener” rather than a storewide sale.
Example:
“$2 Coffee Before 10am (First 25 Customers)”
Not:
“Various discounts available in-store”
- Recommended Offer Duration
Typical offer length:
1 to 7 days
Shorter offers perform better.
Examples:
Today only
Weekend only
3-day clearance
Before 10am weekday special
- Acceptable Offer Types
Examples of ideal “Hook Offers”:
Coffee & Food
$2 coffee before 10am
Free muffin with any coffee
$5 breakfast wrap (normally $9)
Free soft drink with meal purchase
Retail Clearance
50% off selected clearance rack
$10 T-shirt bin (this weekend only)
Half-price winter stock (selected items)
Service Businesses
Free beard trim with haircut
$10 off phone screen repair (3 days only)
Free consultation this week
Health & Beauty
Free sample pack with any treatment
$15 brow shaping special (today only)
Free upgrade add-on this weekend
Special Quantity Offers
First 20 customers only
First 50 redemptions only
Morning-only availability
- Offers That Must Include Conditions
If your offer has limits, they must be clearly stated.
Examples:
Correct:
First 25 customers only
Selected styles only
Before 10am only
One per customer
Incorrect:
Limited stock
While available
Conditions apply
Conditions must be specific.
- Offers That Are Not Permitted
Retailers must not publish offers that:
are misleading
contain false discount claims
inflate “original price” values
hide redemption conditions
require unexpected purchases
cannot reasonably be honoured
Examples not permitted:
“Up to 70% off storewide” (without clarity)
“Massive savings available”
“Best prices in Sydney”
These are advertising claims, not offers.
- Pricing Transparency Requirements
Retailers must ensure:
original pricing is genuine
discount amounts are accurate
stock exists for promotion
offer can be redeemed as advertised
Example acceptable:
$10 clearance shirts (normally $25)
Example not acceptable:
Was $25 (if never sold at $25)
- Limited Quantity Offers
If quantity is limited:
state the number clearly
Example:
First 30 customers only
Not:
Limited availability
Retailers must remove listings once allocation is exhausted.
- Staff Awareness Requirement
Store staff must be informed before offers go live.
Customers should never be told:
“We don’t know about this offer”
Listings may be removed if repeated complaints occur.
- Location Requirements
Offers must be redeemable:
in-store
at the listed address
during trading hours
Online-only offers are not permitted.
- Alcohol, Restricted Products, and Regulated Items
Offers involving regulated products must comply with Australian law.
Retailers are responsible for ensuring compliance with:
licensing requirements
age restrictions
local trading regulations
InStoreOnly may remove restricted listings at its discretion.
- Offer Expiry Requirements
Retailers must:
set a clear expiry date
remove expired offers
update listings if extended
Expired listings reduce customer trust and may be removed automatically.
- Offer Quality Guidelines
Strong offers typically:
save customers $3–$15 minimum
create urgency
have clear limits
are easy to understand quickly
Weak offers typically:
require explanation
contain hidden conditions
lack a clear saving
- Example Offer Templates (Ready to Use)
Retailers can copy these formats:
Coffee Example
$2 Coffee Before 10am
First 25 customers each day
Monday–Wednesday only
Retail Example
50% Off Selected Clearance Rack
Friday–Sunday only
Selected items only
Hair & Beauty Example
Free Beard Trim With Any Haircut
This weekend only
One per customer
Food Example
Free Drink With Any Burger
Today only
Lunch hours only
Service Example
$10 Off Screen Repairs
Tuesday–Thursday only
Selected models only
Bakery Example
Free Muffin With Any Coffee
First 30 customers
Today only
- Best Practice Tips for High Customer Response
Offers perform best when they include:
a price
a deadline
a quantity limit
a simple reward
Example:
$5 Smoothies
Today only
First 40 customers
- Platform Moderation
InStoreOnly may edit formatting or remove listings that:
are unclear
are misleading
lack conditions
contain expired information
do not meet quality guidelines
- Need Help Creating Your First Offer?
We are happy to help you create your first listing.
Contact:
DISCLAIMER (CUSTOMER EXPECTATIONS)
InStoreOnly.com.au
Last updated: [12 May 2026]
InStoreOnly.com.au (“InStoreOnly”, “we”, “our”, or “us”) provides a platform where retailers promote short-term in-store offers intended to encourage customers to visit physical store locations.
Please read the following information before relying on any offer displayed on this website.
- Platform Role
InStoreOnly is an advertising and discovery platform only.
We:
- do not sell products
• do not supply services
• do not process transactions
• do not control retailer stock availability
• are not responsible for redemption decisions
All offers are created and controlled by individual retailers.
- Offer Availability
Offers displayed on InStoreOnly:
- may be limited by quantity
• may be limited by time
• may apply only at specific locations
• may end early
• may change without notice
Customers should confirm availability with the retailer where possible before travelling.
- Limited Quantity Promotions
Many offers include limits such as:
First 25 customers
Morning-only specials
Weekend-only promotions
Selected items only
If an allocation has been exhausted, the retailer may no longer be able to honour the offer.
- Retailer Responsibility
Retailers are solely responsible for:
- pricing accuracy
• stock availability
• staff awareness of offers
• redemption conditions
• promotion timing
Any purchase agreement exists between the customer and the retailer only.
- Travel Decisions
Customers choose whether to travel to a store at their own discretion.
InStoreOnly is not responsible for:
- travel costs
• parking costs
• transport decisions
• availability changes after publication
- Pricing Accuracy
While we encourage retailers to maintain accurate listings, pricing and offer details may change without notice.
Customers should confirm important details directly with the retailer if certainty is required before visiting.
- Screenshots and Shared Offers
Screenshots of offers may continue circulating after promotions expire.
Always check the offer expiry date on the InStoreOnly website before visiting a store.
Expired offers may no longer be redeemable.
- Trading Hours
Store trading hours are controlled by individual retailers and may change without notice.
Customers should confirm opening hours directly with the retailer.
- No Guarantee of Savings
InStoreOnly promotes discounted opportunities but does not guarantee:
- savings outcomes
• product availability
• service availability
• retailer participation continuity
- Australian Consumer Law
Nothing in this Disclaimer excludes rights available to consumers under Australian Consumer Law.
Retailers remain responsible for honouring promotions in accordance with applicable legislation.
- Reporting Issues
If you experience problems redeeming an offer, please notify us:
Customer feedback helps maintain platform quality and retailer reliability.
RETAILER ONBOARDING AGREEMENT
InStoreOnly.com.au
Last updated: [12 May 2026]
This Retailer Onboarding Agreement (“Agreement”) applies to businesses (“Retailer”, “you”, or “your”) registering to publish promotional offers on InStoreOnly.com.au (“InStoreOnly”, “we”, “our”, or “us”).
By creating a Retailer account or publishing an offer, you agree to these terms.
- Platform Role
InStoreOnly.com.au is a promotional advertising platform designed to help retailers attract customers into physical store locations through short-term in-store offers.
InStoreOnly:
- does not sell your products
• does not process customer payments
• does not act as your agent
• does not guarantee customer traffic
You remain solely responsible for your offers.
- Eligibility to Register
By registering, you confirm that:
- you are authorised to represent the business listed
• business details provided are accurate
• you have permission to publish promotional offers
• your business complies with applicable Australian laws
- Pilot Launch Participation (Where Applicable)
During launch-stage rollout:
- participation may be limited by suburb or region
• listings may be selectively approved
• placement visibility may vary
Pilot participation does not guarantee ongoing placement.
- Retailer Responsibilities
You agree to ensure:
- all offers are accurate
• pricing is genuine
• expiry dates are correct
• availability conditions are stated clearly
• store staff are aware of active offers
• promotions comply with Australian Consumer Law
You agree to honour all published offers during their stated validity period, subject to clearly disclosed limits.
- Limited Quantity Offers
Where quantity limits apply, you must state them clearly.
Example:
First 25 customers only
Offers described only as “limited stock” may be removed.
If allocation is exhausted early, you agree to update or remove the listing promptly.
- Offer Location Requirements
Offers must:
- be redeemable in-store
• apply at the listed store address
• be available during stated trading hours
Online-only promotions are not permitted unless approved.
- Staff Awareness Requirement
You agree to ensure store staff are informed about active InStoreOnly promotions before they go live.
Repeated customer complaints about staff being unaware of offers may result in listing removal.
- Pricing Integrity
You confirm that:
- advertised discounts are genuine
• “was” prices reflect real previous pricing
• percentage discounts are accurate
• no misleading claims are included
Offers must comply with Australian Consumer Law.
- Updating or Removing Listings
You agree to update or remove listings if:
- stock becomes unavailable
• trading conditions change
• pricing errors occur
• the promotion ends early
- Customer Experience Expectations
Retailers agree to make reasonable efforts to ensure customers redeeming offers:
- are treated fairly
• receive the advertised promotion
• are not subject to undisclosed conditions
InStoreOnly may suspend Retailers who generate repeated complaints.
- Retailer Content Permission
By submitting listings, you grant InStoreOnly permission to:
- publish your offer
• display your business name
• display your store address
• promote your listing across marketing channels
• include your offer in suburb-based launch promotions
You retain ownership of your business information.
- Platform Moderation Rights
InStoreOnly may:
- edit listing formatting
• correct obvious spelling errors
• remove unclear listings
• suspend retailer accounts
• remove misleading promotions
where necessary to maintain platform quality.
- Fees (If Applicable)
Where listing fees apply:
- fees relate to advertising placement only
• fees do not guarantee customer visits
• fees are non-refundable once a listing is live
Pilot launch offers may be provided free of charge.
- No Guarantee of Traffic
InStoreOnly promotes retailer offers but does not guarantee:
- customer visits
• redemption volumes
• sales outcomes
• listing visibility levels
- Compliance With Laws
You agree to comply with:
- Australian Consumer Law
• pricing regulations
• licensing obligations
• local trading regulations
Retailers remain responsible for legal compliance of their promotions.
- Account Suspension or Removal
We may suspend or remove retailer accounts where:
- offers are misleading
• promotions are not honoured
• repeated complaints occur
• platform rules are breached
Removal may occur without notice where necessary.
- Privacy
Retailer information is handled in accordance with our Privacy Policy available at:
www.instoreonly.com.au/privacy-policy
- Changes to Agreement
We may update this Agreement from time to time.
Continued use of the platform constitutes acceptance of updated terms.
- Contact
Retailer support enquiries;
RETAILER LISTING TERMS & OFFER RULES
InStoreOnly.com.au
Last updated: [12 May 2026]
These Retailer Listing Terms & Offer Rules apply to businesses (“Retailers”) who publish promotional offers on InStoreOnly.com.au (“InStoreOnly”, “we”, “our”, or “us”).
By submitting an offer listing, you agree to comply with these Terms.
- Purpose of the Platform
InStoreOnly allows Retailers to promote short-term in-store offers designed to encourage physical store visits.
Retailers remain fully responsible for the offers they publish and honour.
InStoreOnly acts only as an advertising and discovery platform.
- Accuracy of Offer Information
Retailers must ensure all listing details are accurate and complete, including:
- offer description
• price
• availability conditions
• trading location
• expiry dates
• stock limits (if applicable)
• redemption conditions
Offers must not be misleading or deceptive under Australian Consumer Law.
- Honouring Advertised Offers
Retailers agree to honour all published offers during the stated offer period, subject to clearly stated limitations such as:
- limited quantity
• limited hours
• selected products only
• specific store location
If limitations apply, they must be clearly included in the listing.
- Limited Stock Offers
If an offer is limited by quantity, Retailers must:
- clearly state the limitation
• ensure reasonable availability during the promotion period
• remove or update the offer promptly once exhausted
Example acceptable wording:
“First 25 customers only”
Example unacceptable wording:
“Limited stock” (without explanation)
- Staff Awareness Requirement
Retailers must ensure store staff are aware of all active InStoreOnly offers before they go live.
Retailers are responsible for internal communication to avoid customer confusion or refusal at point of redemption.
- Offer Duration Rules
Offers may be published for short promotional periods only.
Typical offer duration:
1 to 7 days
Retailers must ensure offers are removed or updated if extended beyond their original timeframe.
- Store Location Requirements
Offers must:
- be redeemable in-store
• apply to the listed store location
• not require online purchase
InStoreOnly is intended to promote physical store visits.
Online-only offers are not permitted unless explicitly approved.
- Pricing Integrity
Retailers must ensure:
- advertised discounts are genuine
• original pricing is accurate
• promotional pricing complies with Australian Consumer Law
False discount representations are not permitted.
Examples not permitted:
inflated “was” pricing
misleading percentage savings
unclear conditions affecting eligibility
- Prohibited Offers
Retailers must not publish offers that:
- breach Australian Consumer Law
• promote illegal products or services
• contain misleading claims
• involve unsafe products
• require hidden conditions
• require mandatory unrelated purchases unless clearly disclosed
InStoreOnly may remove such listings without notice.
- Updating or Removing Offers
Retailers must promptly update or remove offers if:
- stock becomes unavailable
• trading conditions change
• pricing errors occur
• the promotion ends early
Retailers can request removal through the platform or by contacting support.
- Customer Experience Expectations
Retailers agree to make reasonable efforts to ensure customers redeeming offers:
- are treated fairly
• receive the advertised promotion
• are not subject to undisclosed conditions
InStoreOnly reserves the right to remove Retailers who repeatedly generate complaints.
- Use of Retailer Content
By submitting a listing, Retailers grant InStoreOnly permission to:
- publish offer details
• display business name and location
• promote the listing across digital channels
• feature the offer in marketing materials
Retailers retain ownership of their business information.
- Platform Moderation Rights
InStoreOnly may:
- edit formatting
• correct obvious errors
• remove listings
• suspend Retailer access
where necessary to maintain platform quality.
- Early Pilot Participation
During launch-stage pilot periods:
- listing availability may be limited
• promotional placement may vary
• participation may be selective
Pilot participation does not guarantee ongoing placement.
- Listing Fees (If Applicable)
Where listing fees apply:
- fees relate to advertising placement only
• fees do not guarantee customer traffic
• fees are non-refundable once a listing goes live
Pilot launch offers may be provided free of charge at our discretion.
- Retailer Responsibility for Compliance
Retailers are responsible for ensuring promotions comply with:
- Australian Consumer Law
• pricing regulations
• local trading regulations
• licensing requirements (where applicable)
- Removal from Platform
InStoreOnly may remove Retailers who:
- repeatedly fail to honour offers
• publish misleading promotions
• generate customer complaints
• breach these Terms
Removal may occur without notice where necessary.
- Changes to These Terms
We may update these Terms from time to time.
Updated versions will be published at:
Continued use of the platform constitutes acceptance of updated Terms.
- Contact
Retailer support enquiries:
ACCEPTABLE OFFER POLICY
InStoreOnly.com.au
Retailer Quick Guide
Last updated: [Insert Date]
Purpose of This Policy
InStoreOnly promotes short-term in-store offers designed to bring customers into physical retail locations.
This guide explains what types of offers work best on the platform and what types of offers are not permitted.
Retailers are responsible for ensuring all promotions comply with Australian Consumer Law.
- What Makes a Strong InStoreOnly Offer
The best-performing offers are:
- simple
• time-limited
• clearly discounted
• easy to redeem
• available immediately
• understandable in seconds
Think of your offer as a “door-opener” rather than a storewide sale.
Example:
“$2 Coffee Before 10am (First 25 Customers)”
Not:
“Various discounts available in-store”
- Recommended Offer Duration
Typical offer length:
1 to 7 days
Shorter offers perform better.
Examples:
Today only
Weekend only
3-day clearance
Before 10am weekday special
- Acceptable Offer Types
Examples of ideal “Hook Offers”:
Coffee & Food
$2 coffee before 10am
Free muffin with any coffee
$5 breakfast wrap (normally $9)
Free soft drink with meal purchase
Retail Clearance
50% off selected clearance rack
$10 T-shirt bin (this weekend only)
Half-price winter stock (selected items)
Service Businesses
Free beard trim with haircut
$10 off phone screen repair (3 days only)
Free consultation this week
Health & Beauty
Free sample pack with any treatment
$15 brow shaping special (today only)
Free upgrade add-on this weekend
Special Quantity Offers
First 20 customers only
First 50 redemptions only
Morning-only availability
- Offers That Must Include Conditions
If your offer has limits, they must be clearly stated.
Examples:
Correct:
First 25 customers only
Selected styles only
Before 10am only
One per customer
Incorrect:
Limited stock
While available
Conditions apply
Conditions must be specific.
- Offers That Are Not Permitted
Retailers must not publish offers that:
are misleading
contain false discount claims
inflate “original price” values
hide redemption conditions
require unexpected purchases
cannot reasonably be honoured
Examples not permitted:
“Up to 70% off storewide” (without clarity)
“Massive savings available”
“Best prices in Sydney”
These are advertising claims, not offers.
- Pricing Transparency Requirements
Retailers must ensure:
original pricing is genuine
discount amounts are accurate
stock exists for promotion
offer can be redeemed as advertised
Example acceptable:
$10 clearance shirts (normally $25)
Example not acceptable:
Was $25 (if never sold at $25)
- Limited Quantity Offers
If quantity is limited:
state the number clearly
Example:
First 30 customers only
Not:
Limited availability
Retailers must remove listings once allocation is exhausted.
- Staff Awareness Requirement
Store staff must be informed before offers go live.
Customers should never be told:
“We don’t know about this offer”
Listings may be removed if repeated complaints occur.
- Location Requirements
Offers must be redeemable:
in-store
at the listed address
during trading hours
Online-only offers are not permitted.
- Alcohol, Restricted Products, and Regulated Items
Offers involving regulated products must comply with Australian law.
Retailers are responsible for ensuring compliance with:
licensing requirements
age restrictions
local trading regulations
InStoreOnly may remove restricted listings at its discretion.
- Offer Expiry Requirements
Retailers must:
set a clear expiry date
remove expired offers
update listings if extended
Expired listings reduce customer trust and may be removed automatically.
- Offer Quality Guidelines
Strong offers typically:
save customers $3–$15 minimum
create urgency
have clear limits
are easy to understand quickly
Weak offers typically:
require explanation
contain hidden conditions
lack a clear saving
- Example Offer Templates (Ready to Use)
Retailers can copy these formats:
Coffee Example
$2 Coffee Before 10am
First 25 customers each day
Monday–Wednesday only
Retail Example
50% Off Selected Clearance Rack
Friday–Sunday only
Selected items only
Hair & Beauty Example
Free Beard Trim With Any Haircut
This weekend only
One per customer
Food Example
Free Drink With Any Burger
Today only
Lunch hours only
Service Example
$10 Off Screen Repairs
Tuesday–Thursday only
Selected models only
Bakery Example
Free Muffin With Any Coffee
First 30 customers
Today only
- Best Practice Tips for High Customer Response
Offers perform best when they include:
a price
a deadline
a quantity limit
a simple reward
Example:
$5 Smoothies
Today only
First 40 customers
- Platform Moderation
InStoreOnly may edit formatting or remove listings that:
are unclear
are misleading
lack conditions
contain expired information
do not meet quality guidelines
- Need Help Creating Your First Offer?
We are happy to help you create your first listing.
Contact:
DISCLAIMER (CUSTOMER EXPECTATIONS)
InStoreOnly.com.au
Last updated: [12 May 2026]
InStoreOnly.com.au (“InStoreOnly”, “we”, “our”, or “us”) provides a platform where retailers promote short-term in-store offers intended to encourage customers to visit physical store locations.
Please read the following information before relying on any offer displayed on this website.
- Platform Role
InStoreOnly is an advertising and discovery platform only.
We:
- do not sell products
• do not supply services
• do not process transactions
• do not control retailer stock availability
• are not responsible for redemption decisions
All offers are created and controlled by individual retailers.
- Offer Availability
Offers displayed on InStoreOnly:
- may be limited by quantity
• may be limited by time
• may apply only at specific locations
• may end early
• may change without notice
Customers should confirm availability with the retailer where possible before travelling.
- Limited Quantity Promotions
Many offers include limits such as:
First 25 customers
Morning-only specials
Weekend-only promotions
Selected items only
If an allocation has been exhausted, the retailer may no longer be able to honour the offer.
- Retailer Responsibility
Retailers are solely responsible for:
- pricing accuracy
• stock availability
• staff awareness of offers
• redemption conditions
• promotion timing
Any purchase agreement exists between the customer and the retailer only.
- Travel Decisions
Customers choose whether to travel to a store at their own discretion.
InStoreOnly is not responsible for:
- travel costs
• parking costs
• transport decisions
• availability changes after publication
- Pricing Accuracy
While we encourage retailers to maintain accurate listings, pricing and offer details may change without notice.
Customers should confirm important details directly with the retailer if certainty is required before visiting.
- Screenshots and Shared Offers
Screenshots of offers may continue circulating after promotions expire.
Always check the offer expiry date on the InStoreOnly website before visiting a store.
Expired offers may no longer be redeemable.
- Trading Hours
Store trading hours are controlled by individual retailers and may change without notice.
Customers should confirm opening hours directly with the retailer.
- No Guarantee of Savings
InStoreOnly promotes discounted opportunities but does not guarantee:
- savings outcomes
• product availability
• service availability
• retailer participation continuity
- Australian Consumer Law
Nothing in this Disclaimer excludes rights available to consumers under Australian Consumer Law.
Retailers remain responsible for honouring promotions in accordance with applicable legislation.
- Reporting Issues
If you experience problems redeeming an offer, please notify us:
Customer feedback helps maintain platform quality and retailer reliability.
RETAILER ONBOARDING AGREEMENT
InStoreOnly.com.au
Last updated: [12 May 2026]
This Retailer Onboarding Agreement (“Agreement”) applies to businesses (“Retailer”, “you”, or “your”) registering to publish promotional offers on InStoreOnly.com.au (“InStoreOnly”, “we”, “our”, or “us”).
By creating a Retailer account or publishing an offer, you agree to these terms.
- Platform Role
InStoreOnly.com.au is a promotional advertising platform designed to help retailers attract customers into physical store locations through short-term in-store offers.
InStoreOnly:
- does not sell your products
• does not process customer payments
• does not act as your agent
• does not guarantee customer traffic
You remain solely responsible for your offers.
- Eligibility to Register
By registering, you confirm that:
- you are authorised to represent the business listed
• business details provided are accurate
• you have permission to publish promotional offers
• your business complies with applicable Australian laws
- Pilot Launch Participation (Where Applicable)
During launch-stage rollout:
- participation may be limited by suburb or region
• listings may be selectively approved
• placement visibility may vary
Pilot participation does not guarantee ongoing placement.
- Retailer Responsibilities
You agree to ensure:
- all offers are accurate
• pricing is genuine
• expiry dates are correct
• availability conditions are stated clearly
• store staff are aware of active offers
• promotions comply with Australian Consumer Law
You agree to honour all published offers during their stated validity period, subject to clearly disclosed limits.
- Limited Quantity Offers
Where quantity limits apply, you must state them clearly.
Example:
First 25 customers only
Offers described only as “limited stock” may be removed.
If allocation is exhausted early, you agree to update or remove the listing promptly.
- Offer Location Requirements
Offers must:
- be redeemable in-store
• apply at the listed store address
• be available during stated trading hours
Online-only promotions are not permitted unless approved.
- Staff Awareness Requirement
You agree to ensure store staff are informed about active InStoreOnly promotions before they go live.
Repeated customer complaints about staff being unaware of offers may result in listing removal.
- Pricing Integrity
You confirm that:
- advertised discounts are genuine
• “was” prices reflect real previous pricing
• percentage discounts are accurate
• no misleading claims are included
Offers must comply with Australian Consumer Law.
- Updating or Removing Listings
You agree to update or remove listings if:
- stock becomes unavailable
• trading conditions change
• pricing errors occur
• the promotion ends early
- Customer Experience Expectations
Retailers agree to make reasonable efforts to ensure customers redeeming offers:
- are treated fairly
• receive the advertised promotion
• are not subject to undisclosed conditions
InStoreOnly may suspend Retailers who generate repeated complaints.
- Retailer Content Permission
By submitting listings, you grant InStoreOnly permission to:
- publish your offer
• display your business name
• display your store address
• promote your listing across marketing channels
• include your offer in suburb-based launch promotions
You retain ownership of your business information.
- Platform Moderation Rights
InStoreOnly may:
- edit listing formatting
• correct obvious spelling errors
• remove unclear listings
• suspend retailer accounts
• remove misleading promotions
where necessary to maintain platform quality.
- Fees (If Applicable)
Where listing fees apply:
- fees relate to advertising placement only
• fees do not guarantee customer visits
• fees are non-refundable once a listing is live
Pilot launch offers may be provided free of charge.
- No Guarantee of Traffic
InStoreOnly promotes retailer offers but does not guarantee:
- customer visits
• redemption volumes
• sales outcomes
• listing visibility levels
- Compliance With Laws
You agree to comply with:
- Australian Consumer Law
• pricing regulations
• licensing obligations
• local trading regulations
Retailers remain responsible for legal compliance of their promotions.
- Account Suspension or Removal
We may suspend or remove retailer accounts where:
- offers are misleading
• promotions are not honoured
• repeated complaints occur
• platform rules are breached
Removal may occur without notice where necessary.
- Privacy
Retailer information is handled in accordance with our Privacy Policy available at:
www.instoreonly.com.au/privacy-policy
- Changes to Agreement
We may update this Agreement from time to time.
Continued use of the platform constitutes acceptance of updated terms.
- Contact
Retailer support enquiries;